Privacy Policy

Belinda Urquhart — The Inner Wisdom Connection
Last Updated: 20 November 2025

1. Overview

This Privacy Policy explains how The Inner Wisdom Connection (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you visit our website, book a session, download a free resource, or interact with us online.

We are committed to protecting your privacy and handling your personal data in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

By using this website, you agree to the practices outlined below.

2. Information We Collect

We may collect the following information:

Personal Information:

  • Name

  • Email address

  • Phone number

  • Billing information (via Stripe or PayPal)

  • Information submitted through forms

  • Information provided when booking sessions

Automatically Collected Information:

  • IP address

  • Device information

  • Browser type

  • Pages visited and time spent on the site

  • Cookies and tracking data

This data is collected via Squarespace, Acuity/Squarespace Scheduling, and Google Analytics.

3. How We Collect Your Information

We collect information when you:

  • Subscribe to a free resource or email list

  • Book a session through Acuity / Squarespace Scheduling

  • Fill out a form or contact us

  • Purchase a service

  • Interact with our website or social media

  • Use our checkout system (Stripe or PayPal)

4. How We Use Your Information

We may use your information to:

  • Provide sessions, healing services, and support

  • Send confirmation emails and reminders

  • Send newsletters, updates, and promotional emails (only if you opt-in)

  • Deliver free resources you have requested

  • Improve website performance and user experience

  • Process payments securely

  • Respond to enquiries

You may unsubscribe from emails at any time.

5. How Your Information Is Stored

Your information is securely stored through:

  • Squarespace (website hosting)

  • Acuity / Squarespace Scheduling (booking)

  • Stripe / PayPal (payments)

  • Email marketing platform (for newsletters/freebies)

We do not store payment information—this is securely processed by Stripe or PayPal.

6. Cookies & Tracking

Our website uses cookies and similar technologies to:

  • Analyse performance (Google Analytics)

  • Improve site functionality

  • Understand user behaviour

You can disable cookies via your browser settings if you prefer.

7. Third-Party Services

We may share your information with trusted third-party providers only for operational purposes, including:

  • Squarespace

  • Squarespace Scheduling / Acuity

  • Stripe

  • PayPal

  • Email marketing provider

  • Google Analytics

These providers have their own privacy policies and comply with data protection standards.

We do not sell or rent your personal information.

8. Data Security

We take reasonable steps to protect your information from:

  • Loss

  • Misuse

  • Unauthorised access

  • Disclosure

  • Alteration

However, no online platform is 100% secure, and transmission of information is at your own risk.

9. Your Rights

Under Australian privacy law, you have the right to:

  • Access your personal information

  • Request correction of inaccurate data

  • Request deletion (in some circumstances)

  • Opt out of marketing communications

You can contact us anytime to exercise these rights.

10. Children’s Privacy

Our website and services are not intended for individuals under 18.
We do not knowingly collect information from children.

11. Changes to This Policy

We may update this Privacy Policy at any time.
The “Last Updated” date will reflect the most recent changes.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact:

Belinda Urquhart — The Inner Wisdom Connection
Email: belindainnerwisdomconnection@gmail.com
Website: www.belindaurquhart.com